ob体育 has released updated evidence metrics to report against six common key performance indicators (KPIs) in the Australian Government's Regulator Performance Framework (Framework).
Following ob体育's first self-assessment against the Framework in 2015鈥�16, we identified some ways to improve our metrics as it had become apparent that some of our metrics had become outdated as business processes changed over time. 聽
These changes include:
- grouping related KPIs together, to tell a coherent performance story
- making sure the metric is only listed once and placed under the most relevant KPI
- changing some metrics that were excessively specific, so they remain relevant as ob体育's processes change.聽
The updated metrics follow consultation with industry in June 2017.
Background
In 2014, as part of its deregulation (regulation reform) agenda, the Australian Government developed the that was aimed at encouraging regulators to look at how they operate and the burden they create when administering regulation.
Download
- Report 548 Response to submissions on amendments to ob体育's evidence metrics under the Regulator Performance Framework including non-confidential submissions to our stakeholder consultation.