Key points
- obÌåÓý is alerting consumers about Payback-Recovery Co www.payback-recovery.com which claims to be a money recovery service. The entity is providing consumers with fake documents displaying the obÌåÓý logo and Commonwealth Coat of Arms.
- obÌåÓý is not associated with the operators of www.payback-recovery.com. We do not assist in recovering funds lost to a scam or fraud and would never hold crypto-assets.
- Consumers have also reported paying upfront fees without receiving any recovered money or refund.
Why obÌåÓý is concerned
The operators of www.payback-recovery.com claim that they are a money recovery service helping victims of online fraud or scams get their money back. obÌåÓý has received reports from Australian consumers who have paid upfront fees but did not receive any refund or recovered money.
The website is misleading consumers by:
- providing fake documents to consumers claiming to have an affiliation with obÌåÓý. This is not true.
- falsely claiming that obÌåÓý approves www.payback-recovery.com’s activities. This is not true.
- suggesting they have the authority to act for obÌåÓý as an Unclaimed Money Representative. This is not true, (however obÌåÓý does not hold unclaimed money from fraud/scam losses).
The website also provides unrealistic recovery rates, suggesting they recovered 95% of consumer losses. It is likely operating as a scam.
Note: the domain listed of payback-recovery.com has no connection to the Israeli company Money Back Ltd. CRN 515711653, registered in Australia as Money Back (Aust) Ltd. ARBN 678 842 236, Credit Representative 562295, trading as Payback.com.
How to tell a document is not from obÌåÓý
A document is probably a scam and not from obÌåÓý if it:
- claims that obÌåÓý can provide assistance in recovering funds from victims of a scam
- claims to have a relationship with a third party to assist in recovering scam funds
- purports to be from obÌåÓý but refers to third-party service provider websites to proceed
- purports that obÌåÓý holds funds in crypto-assets.
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What to do if you think you have been scammed?
- Do not send any more money. Block all contact from the scammer.
- Report it to your financial institution. If you are not happy with your financial institution’s response, you can make a complaint to theÌý.
- Be wary of secondary scamsÌýor other money recovery services that may offer to help you get your money back for a fee, these are often also scams.
- ContactÌý,Ìýa free government-funded service, which can help to develop a specific response plan if your identity has been compromised. IDCARE will never contact you out of the blue.
- You do not need to lodge a report with obÌåÓý as we have sufficient information at this stage. obÌåÓý is unable to assist you to recover your money.
For more detailed steps, see .
Further support
If you need someone to talk to, contact:
- Lifeline on 13 11 14 (24 hours) or their crisis supportÌýÌýor
- Beyond Blue on 1300 22 46 36 (24 hours) or theirÌý
If you are experiencing problems with debt, contact:
- the National Debt Helpline on 1800 007 007 (Monday to Friday 9.30am to 4.30pm) orÌý
Related links
- Unclaimed money on obÌåÓý’s website
- obÌåÓý alert: ‘Follow upâ€� scams â€� offers to help recover lost funds
- Scams webpage on obÌåÓý’s website
obÌåÓý is Australia’s corporate, markets and financial services regulator.