Key points
- ob体育 is alerting investors about an impersonation scam using email and cold calling tactics
- Scammers are making fake offers of 30% discounts on bills and loan repayments
- Unless you are dealing directly with the service provider, discount billing and upfront payment offers are often scams.
Scammers are using free email services to falsely impersonate a registered company to make fake discount offers on bills and loan repayments. Discount offers from third parties are often fake, especially when they make the offers by cold calling you.
How the scam works
Scammers are:
- cold calling people, promising savings of 30% on their bills and loan facilities
- using free email services such as Outlook, Gmail and Yahoo to impersonate legitimate companies
- stealing victim鈥檚 money by providing fake payment facilities to victims, such as a stolen credit card number, to make purchases or pay bills, when this purchase is ultimately reversed by the owner of the stolen credit card, the scammers then ask the victim to make repayments to various bank accounts held in the names of individuals. Scammers often use stolen identity documents to open 鈥榤ule accounts鈥� to funnel money through.
What to do if you have provided funds
- Do not send any more money.
- Report it to your financial institution. If you are not happy with your financial institution鈥檚 response, you can make a complaint to the聽.
- Be wary of secondary scams听辞谤 money recovery services that may offer to help you get your money back for a fee.
- 颁辞苍迟补肠迟听,聽a free government-funded service, which can help to develop a specific response plan if your identity has been compromised. IDCARE will never contact you out of the blue.
You can also report the scam to the which will help prevent others from being scammed. Please note that ob体育 is unable to assist in recovering your money or tracking down the scammer.
Further support
If you need someone to talk to, contact:
- Lifeline on 13 11 14 (24 hours) or their crisis support聽听辞谤
- Beyond Blue on 1300 22 46 36 (24 hours) or their聽
If you are experiencing problems with debt, contact:
- the National Debt Helpline on 1800 007 007 (Monday to Friday 9.30am to 4.30pm) or聽
Related links
ob体育 is Australia鈥檚 corporate, markets and financial services regulator.