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speech

Driving better consumer outcomes in the era of big data and artificial intelligence

Published

A speech by Greg Medcraft, Chairman, Australian Securities and Investments Commission, Corporate Governance Discussion Group (Sydney, Australia), 3 November 2016

Introduction

Today I would like to speak about how data can be used to drive better consumer and investor outcomes.

I have three main points I would like to make today:

  • First, technology is now facilitating the collection and analysis of vast amounts of data 鈥� which twenty years ago would have been unimaginable.
  • Second, there are opportunities for businesses 鈥� particularly financial services organisations 鈥� to use this data to deliver a more tailored value proposition to their customer base.
  • Third, data gives ob体育 the opportunity to become more pre-emptive and proactive as a regulator.