Credit licensees and representatives can lodge documents online. This includes听updating听licence details, appointing auditors, and submitting reports.
You will need to register for online access and create an account before you can use our online services.
Steps to register for online access
When听registering for online access, you'll need to follow these steps:
1. Agree to the Electronic Lodgement Protocol and select the type of account you want to create
Before creating an account, you'll need to agree to ob体育's听Electronic Lodgement Protocol.
You then select credit licensee or body corporate credit representative.
You must create a new account for each role you hold. For example, if you are a company officeholder and a credit licensee, you need to create two听accounts.
2. Enter your unique ob体育 number
You'll need to provide your unique ob体育 number. This is either your credit licence number or representative number.
Once all details have been entered, select 'Next'.
3. Select a username and password for your account
Select a username and password that will be used to log in to your account. We recommend selecting something easy to remember for your username.
Your password must:
- be at least听eight characters and at most听sixteen characters and
- contain one lowercase letter (a-z), one uppercase letter (A-Z), and one number (0-9).听
4. Select a security question and answer
You will also need to provide a security question and answer. If you forget your username or password, we'll ask your security question. Make sure you select something that you can remember.
If you听can't answer your security question, you'll have听to create another online account.
Once you've entered all details, select 'Next'.
5. Verify your new username and password
A pop-up box will appear and ask you to verify your details. Enter your newly created username and password and select 'OK'.
6. Provide your contact details
You will then be asked to provide a contact email address and telephone number. ob体育 will send all letters and听correspondence (like your annual statement) to your online inbox.
Once you've entered all details, select 'Next'.
7. Complete declaration and submit application
Answer the declaration and select 'Submit' to complete your application.
You'll then see a screen confirming your request has been submitted.
To activate your account, you will need to print and sign the Participation Agreement and听email it to听[email protected]. ob体育 will contact you within two business days to confirm that your account has been activated.
Steps to log in
When logging in to our online services, you'll need to follow these steps:
1. Enter your credit licence number or representative number
You will need to enter your company's ACN or ABN before you can access your account.
2. Enter your account's username and password
A pop-up box will be displayed. Enter the username and password,听you provided when registering your account.听
If you forget your details, select 'Forgotten username' or 'Forgotten password' in the left hand column.
Select 'OK' once you've entered your details.
3. View your account details
Once logged in, you will see your 'Inbox' and any available messages for your licence.听
You can also start a new form, continue a saved form, or view other forms you听submitted听(submitted forms are only available for 90 days).
Credit licensees and credit representatives can lodge the following documents online:
If you're having issues using our online services, see 听located under our Credit licensees section.听