ob体育

Applying to be an information broker

Before applying to become an ob体育 information broker, you should thoroughly research and understand the market for our information products.

The below documents will assist you in your application. They outline the information you need to provide to ob体育, and the technical requirements of being an information broker.

Please note ob体育 is currently only accepting applications from Australian entities. You may wish to check with us at a later date to see if we will accept applications from non-Australian entities.

Applications will be assessed on the information provided in the application. If the application is incomplete, we will contact you and request that you provide the necessary information.

Once you are sure your application includes all the necessary information, email it to [email protected] as a PDF attachment.

Information broker search products and fees

provide details of the search products available from ob体育. It also provides the fees that an information broker will be charged for each search conducted.

The search fees are indexed annually from 1 July. ob体育 has no discretion to charge information broker search fees lower than the legislated fee.

Who are registry gatekeepers?

• Information Brokers: Information brokers are approved by ob体育 to provide search products and services to customers.
• Registered Agents: Registered agents make lodgements to ob体育 registers on behalf of companies. Agents need to register for online access before they can use our online services.
• Digital Service Providers: Digital Service Providers use ob体育 Application Programming Interfaces (APIs) to integrate ob体育 Registry interactions (e.g. company and business name registrations) with third party software to create web and mobile services.
• Private Service Providers: Private Service Providers interact with ob体育 and ob体育 systems on behalf of a customer with the customer鈥檚 authorisation.

Our expectation of registry gatekeepers

The principles guiding expectations of our registry gatekeepers are that;

• It is a privilege to be a gatekeeper
• Gatekeepers must act in the best interests of ob体育 customers
• Gatekeepers must not engage in deceptive or misleading practices and if they see something, are obliged to say something
• Gatekeepers must act on reports to ob体育 of poor behaviour, and
• ob体育 can revoke this privilege at any time.

ob体育 expectation of private service providers

Where private services providers interact with our customers, we expect that they operate transparently, fairly and honestly in their business practices.

Below is a list of practices that we expect private service providers to adopt:

Clearly explain who you are

• Set out your name, Australian Business Number (ABN) and contact details on your communications such as letters and website. Your contact details should include your principal business address.
• You should ensure customers understand they are not interacting directly with ob体育.

Set out your fees

• Ensure that information given to customers about fees you charge clearly separate fees charged by ob体育, and service fees charged by you as a service provider.

Be honest

• Only offer to provide a service that you are capable of providing at the time. For example, you cannot renew a business name registration earlier than 2 months before the expiry date, therefore you must not mislead a customer into thinking you can renew the registration earlier.

Keep records

• Ensure you have written consent from customers prior to making changes to any contact information on ob体育 records.

Do not use marketing that may mislead customers

• Use accurate and lawful marketing and promotion of your services.
• Make sure marketing products do not confuse customers into thinking they are dealing with a government agency.
• Do not operate under a business name that may make customers think ob体育 endorses or authorises your services. For example, you must not use words such as 鈥榦b体育鈥� or 鈥楤usiness Name鈥� in your business name.
• Ensure that the words or images that you use do not suggest that you are authorised or endorsed by ob体育.

Deal with customer disputes fairly

• Do your best to resolve customer disputes.