REP 492 A market that is failing consumers: The sale of add-on insurance through car dealers
Released 12 September 2016
This report presents ob体育鈥檚 findings on the sale of add-on insurance through car dealers. Our findings are based on data collected from seven general insurers who issue add-on insurance products.
Our review suggests that add-on insurance sold through this distribution channel represents poor value for consumers and is designed and sold in a听way that may not meet consumers鈥� needs.
Infographic - dealers' commissions vs successful consumer claims
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