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Educating clients is good for business

Published

Published by the Stockbrockers Association of Australia in the Stockbrokers Monthly, June 2016.

Moneysmart

Benefits of client education

Better informed investors make better clients. They are less likely to invest in products they don't understand, less likely to take on unsuitable risk and less likely to panic when markets fluctuate over the short-term.

Talking to your clients about shares, exchange traded funds (ETFs), hybrid securities or any type of investment is much easier once they have a basic understanding of the product or type of investment.

Financially literate clients are better able to focus on the strategy and advice you are giving, making interactions more productive for both you and the client.

Financial literacy helps reduce the incidences of poor consumer outcomes. It has also been shown to boost participation in financial services and markets, with a positive flow-on effect to the broader economy.[1]

Moneysmart2How ob体育's MoneySmart can help your clients

ob体育's MoneySmart website can help your clients to better understand their investments and their money. The website provides free, independent financial guidance and easy to use tools. It has been created by an experienced team of聽finance professionals, consumer educators and digital resource specialists, and is informed by research and expert advice.

ob体育's MoneySmart has an investing section that provides information on simple investments like and , as well as complex investments like and .

It also offers a full suite of financial calculators and apps, including our very popular , , , and innovative apps like and .

The site even has an that tests your knowledge of investment risk.

Investing

Broadening a client's basic financial management skills will give them greater confidence when investing and setting financial goals.

Familiarise yourself with the broad range of information and tools available on so that you can tailor suggested content to suit your clients' needs.

What is financial literacy?

Financial literacy is having the financial knowledge, skills, attitudes and behaviours necessary to make sound financial decisions.[2] Financial literacy is a core life skill that must be maintained in order to navigate changing personal circumstances, new product offerings and the evolving financial services landscape.

ob体育 has the responsibility of managing Australia's National Financial Literacy Strategy. The strategy encompasses initiatives across government, business, community, and the education sectors. Find out more about the strategy at the website.



[1] OECD, , April 2012; and Australian National Financial Literacy Strategy.

[2] National Financial Literacy Strategy 2014鈥�17.